Privacy Policy

Vartur Real Estate ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

We collect information that you voluntarily provide to us, including:

• Name, email address, and phone number when you submit a property inquiry or contact form
• Account information when an agent account is created on your behalf
• Messages and communication history through our inquiry system

Automatically Collected Information

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on pages, and navigation patterns

We use the information we collect to:

• Respond to property inquiries and connect you with relevant agents
• Manage agent accounts and facilitate property listing services
• Improve our website experience and optimize performance
• Send relevant communications about properties and services you have inquired about
• Comply with legal obligations and protect our rights

Agent accounts are created and managed by Vartur administrators. When an agent account is created, we store:

• Agent's full name, email address, phone number, and company affiliation
• Property listing data including descriptions, images, and pricing
• Enquiry records and communication history related to their listings

We use trusted third-party services to operate our platform:

• Supabase — for secure data storage and user authentication
• GoHighLevel — for customer relationship management and live chat functionality

These providers have their own privacy policies governing their use of your data. We encourage you to review their policies.

Our website uses cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your language and currency preferences
• Enable live chat functionality through our CRM integration

We implement industry-standard security measures including encryption, secure authentication protocols, and row-level security policies to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Agent account data is retained for the duration of the account and may be deleted upon request to an administrator.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing

To exercise any of these rights, please contact us through our website's contact page.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please reach out to us through our Contact page or visit vartur.com.